General FAQs

What is an EAP?

What kinds of problems do you handle?

As a manager/supervisor, can I call the EAP and find out if my employee has visited with the EAP?

Is someone available 24 hours a day to answer calls, or is it automated?

Is my involvement with the EAP confidential?

What will it cost?

What are the qualifications of the counselors who provide the counseling services?